Shipping policy

SourceStackz — Shipping, Damaged Orders & Returns

All sales are final for buyer's remorse, incorrect size or preference, and other non-defective purchases where permitted by law.

Damaged, defective, or incorrect items: Contact SourceStackz within 48 hours of delivery with your order number and clear photos or video of the issue. We will review the claim and, where appropriate, arrange a replacement, repair, or refund.

Lost shipments: If tracking shows no delivery or a shipment appears lost, contact us so we can investigate with the carrier or supplier. If the order is confirmed lost, we will arrange an appropriate resolution.

Supplier-fulfilled orders: SourceStackz remains your point of contact. Supplier or carrier issues do not eliminate applicable customer rights.

Nothing in this policy limits rights that cannot legally be waived.